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Tourism Training Hub at UB

Empowering Belize’s Tourism Workforce
Short professional training for frontline excellence in tourism

Empowering Belize’s Tourism Workforce
Short professional training for frontline excellence in tourism

Tourism Training Hub at UB

Tourism is one of Belize’s most vital economic pillars, employing approximately one in every four Belizeans (WTTC, 2022). As the country navigates post-pandemic recovery and contends with intensifying international competition, the demand for high-quality, service-oriented tourism experiences is rapidly growing. However, a significant portion of the tourism workforce lacks formal training or professional certification, relying instead on informal, in-house learning. This gap in service-level training not only limits individual career progression but also impacts national visitor satisfaction and long-term sector competitiveness.

In response to this critical need, the University of Belize (UB) is launching the Tourism Training Hub (TTH) — a dedicated center for continuous professional development in the tourism and hospitality sector. Unlike UB’s existing tourism degree programs that prepare students for mid- and upper-level roles, the TTH is focused on short-term, non-degree, skill-based training, aligned with national priorities and international certification standards.

All programs are certified by the American Hotel & Lodging Educational Institute (AHLEI) — a globally recognized authority in hospitality training.

Mission

Mission

To provide accessible, industry-driven training that empowers Belizeans with globally recognized skills, practical experience, and professional certifications. The Tourism Training Hub is dedicated to enhancing service quality, promoting lifelong learning, and elevating the nation’s tourism standards to ensure Belize remains a competitive, welcoming, and world-class destination.
Tourism Training Hub IAO

What You’ll Learn

Customer Service Excellence – including AHLEI’s Guest Service Gold and CGSP certification.
Food & Beverage Operations – including restaurant service, culinary skills, and food safety.
Front Desk and Housekeeping – skills in guest communication and accommodation operations.
Supervisory Skills – AHLEI’s Certified Hospitality Supervisor for frontline leadership roles.

Training Programs

Modular + Hybrid (Online & In-person)
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Certified Guest Service Professional (CGSP)
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Certified Front Desk Representative
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ServSafe Food Handler
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Certified Hospitality Supervisor
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Certified Guest Service Professional (CGSP)
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Available countrywide
The Tourism Training Hub uses a modular, stackable, and hybrid learning model combining in-person workshops at UB campuses and partner sites with flexible online components. This approach is designed to serve students, working professionals, and career-changers across Belize.

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